Shipping Policy

Last updated: 12/19/2024

 

Shipping Policy

Please review our shipping policy to understand how we handle your orders.

 

Processing Time

Orders are processed within 1-2 business days from the date of purchase.

 

Office Closure

Please note that our office is closed on U.S. federal holidays, which may affect processing times. The following are U.S. federal holidays:

  - New Year’s Day (January 1)

  - Martin Luther King Jr. Day (Third Monday in January)

  - Presidents’ Day (Third Monday in February)

  - Memorial Day (Last Monday in May)

  - Independence Day (July 4)

  - Labor Day (First Monday in September)

  - Columbus Day (Second Monday in October)

  - Veterans Day (November 11)

  - Thanksgiving Day (Fourth Thursday in November)

  - Christmas Day (December 25)

 

Shipping Rates and Delivery Times

Domestic Shipping (U.S. & US Territories)

Orders over $100 qualify for free standard shipping. For orders under $100, standard shipping rates will apply at checkout.

Standard shipping typically takes 3-7 business days, depending on your location. We also offer express shipping for faster delivery; rates and delivery times will be displayed at checkout.

All our orders are shipped with signature confirmation and will require a signature upon package delivery.

 

Shipping to Canada

Standard shipping to Canada is available at competitive rates, which will be calculated at checkout.

Delivery typically takes 7-14 business days, depending on the destination. Additionally, we offer express shipping for faster delivery; rates and delivery times will be displayed at checkout.

***Customers are responsible for any customs duties, taxes, or fees required by Canada. We do not collect any customs duties or taxes at checkout. All our orders are shipped with signature confirmation and will require a signature upon package delivery.

 

International Shipping

Shipping rates and delivery times for international orders vary by destination and will be calculated at checkout.

Delivery typically takes 7-25 business days, depending on the destination. Additionally, we offer express shipping for faster delivery; rates and delivery times will be displayed at checkout.

***Please note that international customers are responsible for any customs duties, taxes, or fees required by their country. We do not collect any customs duties or taxes at checkout. All our orders are shipped with signature confirmation and will require a signature upon package delivery.

 

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. Use this to monitor your order’s progress.

 

Shipping Address

Ensure your shipping address is correct when placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses.

 

Lost or Delayed Packages

While we strive to ensure timely delivery, unforeseen delays may occur. If your package is significantly delayed or lost, please contact our customer support team for assistance.

 

Questions, Comments or Concerns?

If you have any questions or need further information about our shipping policy, feel free to reach out to us via the contact us page.